Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-businesses-maroochydore-qld.thebestlocalpro.com (hereafter referred to as “our website” or “we”). We take the privacy and security of your personal data seriously. This Privacy Policy outlines our practices regarding the collection, use, and protection of information from our users. Our commitment is to ensure transparency and compliance with various global privacy regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Data in the Private Sector
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Common Cause Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, including but not limited to, our online applications, services, products, and any associated interactive features. It covers interactions on our website and related platforms. However, please note that this policy does not extend to third-party websites or services linked from our platform. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices for the following interactions:

  1. Using Our Services: When you sign up as an authorized user on our applications or utilize our services, we collect and process your data to provide personalized experiences.
  2. Visiting Our Websites: Every time you access one of our websites linked to this Privacy Policy, we may gather information about your visit, including pages visited, referral sources, and interaction with website features.
  3. Communication: If you choose to receive communications from us, such as newsletters, emails, calls, or texts/SMS messages, we will use your contact details for the purposes specified.

Personal Data Collection

We collect various types of personal data (hereafter “Personal Data” or “your information”) to enhance your experience and improve our services. Here’s a detailed breakdown:

  • Account Information: Details required to create and manage your user account, such as name, email address, and password.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account information for direct deposits or payments.
  • Purchase Information: Records of products or services you’ve purchased from us, including order details and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses to recognize your device and provide personalized services.
  • Location Data: Your geographical location data when you interact with our apps or visit our websites.
  • Feedback and Reviews: Any comments, reviews, or feedback you choose to share with us.
  • Social Media Information: Details from social media platforms when you connect your accounts to interact with us on those platforms.
  • Product Information: Preferences, ratings, and interactions related to products or services we offer.

We collect this data through various means, including direct user input, automated tracking technologies (such as cookies), and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our websites and using their core features.
  • Preference Cookies: Remember user preferences, language settings, and customization options.
  • Analytics Cookies: Collect aggregated data about website usage to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain Personal Data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purpose of collection. Once the retention period expires, we securely delete or anonymize your data.

Security Measures

We have implemented robust security measures to protect your Personal Data:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict data protection standards to process certain tasks on our behalf.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect Personal Data from children.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your Personal Data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data, subject to certain legal exceptions.
  • Restriction: Limit our use of your data in specific circumstances.
  • Portability: Receive a copy of your data in a commonly used and machine-readable format.
  • Objection: Object to the processing of your data for certain purposes.
  • Non-Discrimination: Assert your rights without negative treatment.

To exercise these rights or for data-related inquiries, please contact our Privacy Team using the details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Information

For any questions, requests for data access or correction, or if you have concerns regarding this Privacy Policy, please contact us: